Professional

CUSTOMER EXPERTS

SATISFYING OUR CUSTOMERS' NEEDS

We love our brand! It’s our mission to communicate the benefits of our fascinating brand to the outside world – and position LEDVANCE as a leading player in the global lighting market.

Customer experts

We strongly believe that the success of LEDVANCE depends on satisfying our customers' needs. This is why customer satisfaction is not just one of our key performance indicators; it is the basis for continually and sustainably improving our products in order to constantly deliver even better performance. We are convinced that the rapid changes in our industry provide promising opportunities in terms of new products, new markets and new ways of thinking.

We proudly present

Our brand and marketing team plays a major role as customer experts: They shape our LEDVANCE brand, continue to refine our corporate identity and develop marketing strategies and ideas for new products and markets. Our in-house trade fair team organizes the presence of LEDVANCE at global and regional lighting events – including light+building, the world's leading trade fair for lighting. Our globally organized sales specialists are the face and voice of our company. They cooperate closely with wholesalers and retailers as well as with our e-commerce specialists in the individual countries – and focus on our customers’ needs at all times. The Digital Channels area develops the overall digital image of LEDVANCE which supports us on our customer-oriented journey towards ensuring the best possible ‘user experience’ for our customers. The members of our Customer Service team are also real customer experts, available to our customers at all times to support them with efficient, solution-oriented and unconventional offers.

Customer experts
What we expect from you / What you can expect from us

One thing is sure already: It won’t be dull for a moment! For our customer experts, no one working day is like any another. After all, our tasks are as multi-faceted and fascinating as our customers. We complement each other as a team and believe in true cooperation – with each other and with our customers.

The facts speak for us

The successful expansion of the LED luminaire market, the expansion of the LED lamp business and, last but not least, our Smart Home portfolios: Together, these are ideal prerequisites for future growth. That’s why we place even greater focus on shaping the future of light in close cooperation with our customers and partners.

OUR JOBS

You're interested in joining our global team? Our vacant positions are just a mouse click away. We look forward to you!

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