COUNTRY LIST FOR LEDVANCE GUARANTEE CASES

(Status as of March 2020)

Please find in the table below for each country within the guarantee territory the respective locally responsible LEDVANCE company where you as a guarantee beneficiary can address your guarantee claim. The country of the guarantee case is the country in the guarantee territory in which the guarantee beneficiary has purchased the guarantee product. For the applicable guarantee conditions, products and periods, please refer to www.ledvance.com/guarantee .

COUNTRY OF THE GUARANTEE CASE RESPONSIBLE LEDVANCE COMPANY AND ADDRESS ONLINE COMPLAINT FORM (if not available, submission must exclusively be made in writing by post, sufficiently stamped)
Company Name Country City Postal Code Street / Nr. Commercial ENTREPRENEURS / LEDVANCE DIRECT CUSTOMERS Non-commercial CONSUMERS
Albania LEDVANCE EOOD Bulgaria Sofia 1111 Shipchenski prohod Blvd. nr. 9 not available not available
Austria LEDVANCE GmbH Austria Vienna 1220 Leonhard-Bernstein-Straße 10 www.ledvance.at/reklamation.at
(language: German)
not available
Belarus AO LEDVANCE Russia Smolensk 214020 Ul. Industrialnaya, 9a not available not available
Belgium LEDVANCE Benelux B.V. Netherlands Capelle a/d IJssel 2908 LT Cypresbaan 7 not available not available
Bosnia and Herzegovina LEDVANCE d.o.o. Croatia Zagreb 10000 Visnjevac 3 not available not available
Bulgaria LEDVANCE EOOD Bulgaria Sofia 1111 Shipchenski prohod Blvd. nr. 9 not available not available
Croatia LEDVANCE d.o.o. Croatia Zagreb 10000 Visnjevac 3 not available not available
Cyprus LEDVANCE Lighting SA Greece Kifissia 145 64 Ermou Str. 15 not available not available
Czech Republic LEDVANCE s.r.o. Czech Republic Prague 100 00 U Slavie 1540/2a not available not available
Denmark LEDVANCE A/S Denmark Tåstrup 2630 Dybendalsvaenget 3 not available not available
Estonia LEDVANCE Oy Finland Vantaa FI-01670 Vantaankoskentie 14 not available not available
Finland LEDVANCE Oy Finland Vantaa FI-01670 Vantaankoskentie 14 not available not available
France LEDVANCE SASU France Molsheim CEDEX 67129 5 Rue d'Altorf CS 49105 not available not available
Germany LEDVANCE GmbH
Department CQM
Germany Augsburg 86167 Steinerne Furt 62 www.ledvance.de/reklamation
(language: German)
www.ledvance.de/reklamation
(language: German)
Greece LEDVANCE Lighting SA Greece Kifissia 145 64 Ermou Str. 15 not available not available
Hungary LEDVANCE Kft. Hungary Budapest 1113 Nagyszőlős u. 11-15. not available not available
Iceland LEDVANCE AS Norway Lysaker 1366 Fornebuveien 5 not available not available
Ireland LEDVANCE Ltd. England Warrington WA5 7NR Aquila House Delta Close Westbrook not available not available
Italy LEDVANCE S.p.A. Italy Milan 20126 Viale dell'innovazione 3 not available not available
Kosovo LEDVANCE EOOD Bulgaria Sofia 1111 Shipchenski prohod Blvd. nr. 9 not available not available
Latvia LEDVANCE Oy Finland Vantaa FI-01670 Vantaankoskentie 14 not available not available
Liechtenstein LEDVANCE AG Switzerland Winterthur 8401 In der Au 6 not available not available
Lithuania LEDVANCE Oy Finland Vantaa FI-01670 Vantaankoskentie 14 not available not available
Luxembourg LEDVANCE Benelux B.V. Netherlands Capelle a/d IJssel 2908 LT Cypresbaan 7 not available not available
Malta LEDVANCE S.p.A. Italy Milan 20126 Viale dell'innovazione 3 not available not available
Moldova LEDVANCE S.R.L. Romania Bucharest 14146 Str. Nicolae G. Caramfil, nr.69 not available not available
Montenegro LEDVANCE EOOD Bulgaria Sofia 1111 Shipchenski prohod Blvd. nr. 9 not available not available
Netherlands LEDVANCE Benelux B.V. Netherlands Capelle a/d IJssel 2908 LT Cypresbaan 7 not available not available
North Macedonia LEDVANCE EOOD Bulgaria Sofia 1111 Shipchenski prohod Blvd. nr. 9 not available not available
Norway LEDVANCE AS Norway Lysaker 1366 Fornebuveien 5 not available not available
Poland LEDVANCE sp. z o.o. Poland Warsaw 02-797 Klimczaka 1, kl. E not available not available
Portugal LEDVANCE, Lda. Portugal Carnaxide 2794-069 Rua do Alto do Montijo, n.º 15 not available not available
Romania LEDVANCE S.R.L. Romania Bucharest 060042 Splaiul Independenței nr.287 not available not available
Russia AO LEDVANCE Russia Smolensk 214020 Ul. Industrialnaya, 9a not available not available
Serbia LEDVANCE EOOD Bulgaria Sofia 1111 Shipchenski prohod Blvd. nr. 9 not available not available
Slovakia LEDVANCE s.r.o. Slovakia Nitra 949 01 Štúrova 22 not available not available
Slovenia LEDVANCE GmbH Austria Vienna 1220 Leonhard-Bernstein-Straße 10 not available not available
Spain LEDVANCE S.A. Spain Tres Cantos (Madrid) 28760 Ronda de Europa 5 Edificio D, planta 4ª not available not available
Sweden LEDVANCE AB Sweden Johanneshov, Stockholm 121 05 BOX 5004 (Arenavägen 47) not available not available
Switzerland LEDVANCE AG Switzerland Effretikon 8307 Rikonerstrasse 4 www.ledvance.ch/reclamations
(language: German)

www.ledvance.ch/reclamations
(language: French)
not available
Turkey LEDVANCE Aydınlatma Tic. A.Ş. Turkey Istanbul 34394 Büyükdere Cad. Esentepe Mah. Bahar Sok. No:13/5 River Plaza Kat:4 Şişli not available not available
Ukraine LEDVANCE Ukraine Ukraine Kiev 3150 Dimitrova Str. 5 not available not available
United Kingdom LEDVANCE Ltd. England Warrington WA1 1GG Sterling House
810 Mandarin Court, Warrington
not available not available