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(Status as of March 2020)
Please find in the table below for each country within the guarantee territory the respective locally responsible LEDVANCE company where you as a guarantee beneficiary can address your guarantee claim. The country of the guarantee case is the country in the guarantee territory in which the guarantee beneficiary has purchased the guarantee product. For the applicable guarantee conditions, products and periods, please refer to www.ledvance.com/guarantee .
| COUNTRY OF THE GUARANTEE CASE | RESPONSIBLE LEDVANCE COMPANY AND ADDRESS | ONLINE COMPLAINT FORM (if not available, submission must exclusively be made in writing by post, sufficiently stamped) | |||||
|---|---|---|---|---|---|---|---|
| Company Name | Country | City | Postal Code | Street / Nr. | Commercial ENTREPRENEURS / LEDVANCE DIRECT CUSTOMERS | Non-commercial CONSUMERS | |
| Albania | LEDVANCE EOOD | Bulgaria | Sofia | 1111 | Shipchenski prohod Blvd. nr. 9 | not available | not available |
| Austria | LEDVANCE GmbH | Austria | Vienna | 1220 | Leonhard-Bernstein-Straße 10 |
www.ledvance.at/reklamation.at (language: German) |
not available |
| Belarus | AO LEDVANCE | Russia | Smolensk | 214020 | Ul. Industrialnaya, 9a | not available | not available |
| Belgium | LEDVANCE Benelux B.V. | Netherlands | Capelle a/d IJssel | 2908 LT | Cypresbaan 7 | not available | not available |
| Bosnia and Herzegovina | LEDVANCE d.o.o. | Croatia | Zagreb | 10000 | Visnjevac 3 | not available | not available |
| Bulgaria | LEDVANCE EOOD | Bulgaria | Sofia | 1111 | Shipchenski prohod Blvd. nr. 9 | not available | not available |
| Croatia | LEDVANCE d.o.o. | Croatia | Zagreb | 10000 | Visnjevac 3 | not available | not available |
| Cyprus | LEDVANCE Lighting SA | Greece | Kifissia | 145 64 | Ermou Str. 15 | not available | not available |
| Czech Republic | LEDVANCE s.r.o. | Czech Republic | Prague | 100 00 | U Slavie 1540/2a | not available | not available |
| Denmark | LEDVANCE A/S | Denmark | Tåstrup | 2630 | Dybendalsvaenget 3 | not available | not available |
| Estonia | LEDVANCE Oy | Finland | Vantaa | FI-01670 | Vantaankoskentie 14 | not available | not available |
| Finland | LEDVANCE Oy | Finland | Vantaa | FI-01670 | Vantaankoskentie 14 | not available | not available |
| France | LEDVANCE SASU | France | Molsheim CEDEX | 67129 | 5 Rue d'Altorf CS 49105 | not available | not available |
| Germany |
LEDVANCE GmbH Department CQM |
Germany | Augsburg | 86167 | Steinerne Furt 62 |
www.ledvance.de/reklamation (language: German) |
www.ledvance.de/reklamation (language: German) |
| Greece | LEDVANCE Lighting SA | Greece | Kifissia | 145 64 | Ermou Str. 15 | not available | not available |
| Hungary | LEDVANCE Kft. | Hungary | Budapest | 1113 | Nagyszőlős u. 11-15. | not available | not available |
| Iceland | LEDVANCE AS | Norway | Lysaker | 1366 | Fornebuveien 5 | not available | not available |
| Ireland | LEDVANCE Ltd. | England | Warrington | WA5 7NR | Aquila House Delta Close Westbrook | not available | not available |
| Italy | LEDVANCE S.p.A. | Italy | Milan | 20126 | Viale dell'innovazione 3 | not available | not available |
| Kosovo | LEDVANCE EOOD | Bulgaria | Sofia | 1111 | Shipchenski prohod Blvd. nr. 9 | not available | not available |
| Latvia | LEDVANCE Oy | Finland | Vantaa | FI-01670 | Vantaankoskentie 14 | not available | not available |
| Liechtenstein | LEDVANCE AG | Switzerland | Winterthur | 8401 | In der Au 6 | not available | not available |
| Lithuania | LEDVANCE Oy | Finland | Vantaa | FI-01670 | Vantaankoskentie 14 | not available | not available |
| Luxembourg | LEDVANCE Benelux B.V. | Netherlands | Capelle a/d IJssel | 2908 LT | Cypresbaan 7 | not available | not available |
| Malta | LEDVANCE S.p.A. | Italy | Milan | 20126 | Viale dell'innovazione 3 | not available | not available |
| Moldova | LEDVANCE S.R.L. | Romania | Bucharest | 14146 | Str. Nicolae G. Caramfil, nr.69 | not available | not available |
| Montenegro | LEDVANCE EOOD | Bulgaria | Sofia | 1111 | Shipchenski prohod Blvd. nr. 9 | not available | not available |
| Netherlands | LEDVANCE Benelux B.V. | Netherlands | Capelle a/d IJssel | 2908 LT | Cypresbaan 7 | not available | not available |
| North Macedonia | LEDVANCE EOOD | Bulgaria | Sofia | 1111 | Shipchenski prohod Blvd. nr. 9 | not available | not available |
| Norway | LEDVANCE AS | Norway | Lysaker | 1366 | Fornebuveien 5 | not available | not available |
| Poland | LEDVANCE sp. z o.o. | Poland | Warsaw | 02-797 | Klimczaka 1, kl. E | not available | not available |
| Portugal | LEDVANCE, Lda. | Portugal | Carnaxide | 2794-069 | Rua do Alto do Montijo, n.º 15 | not available | not available |
| Romania | LEDVANCE S.R.L. | Romania | Bucharest | 060042 | Splaiul Independenței nr.287 | not available | not available |
| Russia | AO LEDVANCE | Russia | Smolensk | 214020 | Ul. Industrialnaya, 9a | not available | not available |
| Serbia | LEDVANCE EOOD | Bulgaria | Sofia | 1111 | Shipchenski prohod Blvd. nr. 9 | not available | not available |
| Slovakia | LEDVANCE s.r.o. | Slovakia | Nitra | 949 01 | Štúrova 22 | not available | not available |
| Slovenia | LEDVANCE GmbH | Austria | Vienna | 1220 | Leonhard-Bernstein-Straße 10 | not available | not available |
| Spain | LEDVANCE S.A. | Spain | Tres Cantos (Madrid) | 28760 | Ronda de Europa 5 Edificio D, planta 4ª | not available | not available |
| Sweden | LEDVANCE AB | Sweden | Johanneshov, Stockholm | 121 05 | BOX 5004 (Arenavägen 47) | not available | not available |
| Switzerland | LEDVANCE AG | Switzerland | Effretikon | 8307 | Rikonerstrasse 4 |
www.ledvance.ch/reclamations (language: German) www.ledvance.ch/reclamations (language: French) |
not available |
| Turkey | LEDVANCE Aydınlatma Tic. A.Ş. | Turkey | Istanbul | 34394 | Büyükdere Cad. Esentepe Mah. Bahar Sok. No:13/5 River Plaza Kat:4 Şişli | not available | not available |
| Ukraine | LEDVANCE Ukraine | Ukraine | Kiev | 3150 | Dimitrova Str. 5 | not available | not available |
| United Kingdom | LEDVANCE Ltd. | England | Warrington | WA1 1GG |
Sterling House 810 Mandarin Court, Warrington |
not available | not available |
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